Privacy statement
This statement outlines the Foundation’s practices in the collection, storage use and disclosure of personal information relating to Feedback, Compliments or Complaints provided to the Foundation. This statement has been developed to assist the Foundation to comply with privacy law i.e. the Privacy Act 1988 (Cwth) and Australian Privacy Principles (APPs).
The Foundation only collects the personal information necessary to manage and respond to any feedback, compliments or complaints received. The personal information collected will generally be limited to your:
· name
· postal address
· phone number
· email address
· details of the feedback being provided
· response and resolution to your feedback, compliment or complaint.
Any personal information you provide to the Foundation will be kept in its databases in South Australia or its secure Australia-based cloud storage facilities. The Foundation will take reasonable steps to ensure the personal information it collects is stored securely and is not misused. Access to personal information held in its databases, electronic and paper files is restricted to relevant Foundation people and they will only access it where necessary.
You may remain anonymous when providing feedback, compliments or complaints; however, in these circumstances, you will not be contacted regarding any response or resolution to your feedback, compliment or complaint.